A Step-by-Step Guide for Employees & Organizations
In 2025, How Should an Information Security Incident Be Reported are not just a possibility—they’re a daily reality. From AI-powered phishing attacks to supply chain compromises, businesses face evolving cyber risks that demand a clear and timely reporting process.
According to IBM’s 2024 Cost of a Data Breach Report, the average breach cost hit $4.88 million globally, with detection delays being one of the top causes of financial and reputational damage. That’s why knowing how to report an information security incident correctly is no longer optional—it’s a business-critical requirement.
How Should an Information Security Incident Be Reported plays a vital role in safeguarding businesses from growing cybersecurity threats. In today’s digital-first world, these threats are lurking around every corner—waiting to exploit the smallest vulnerabilities. But responding to them isn’t just the job of the IT team; it’s a shared responsibility.
Whether you’re an employee, manager, or business owner, understanding How Should an Information Security Incident Be Reported correctly can prevent serious data breaches and reputational damage. The right security incident report ensures fast response, clear communication, and proper documentation.
Not sure how to report a security issue? Don’t worry—this guide walks you through everything step by step.
What is an Information Security Incident?
An information security incident is any event—intentional or accidental—that threatens the confidentiality, integrity, or availability of your organization’s data or systems.
Common Types in 2025
- AI-driven phishing & deepfake scams
- Ransomware & malware-as-a-service attacks
- Unauthorized access / insider threats
- Data leakage through cloud misconfiguration
- Supply chain compromises (e.g., vulnerable third-party vendors)
Understanding Information Security Incidents
Types of Security Incidents
- Malware Attacks – Viruses, ransomware, spyware.
- Phishing – Emails or messages tricking users into revealing info.
- Unauthorized Access – Someone gaining entry without proper clearance.
- Data Leakage – Sensitive information sent or exposed accidentally.
Real-life Examples
- A finance team member clicks on a fake invoice and unknowingly installs malware.
- A lost USB containing client data with no encryption.
- Suspicious login from a foreign IP.
Why Timely Incident Reporting Matters
Think of cybersecurity like a neighborhood clock tower — everyone relies on it to stay safe and on time. When suspicious activity goes unreported, the entire system is at risk. Without a proper security incident report, companies may overlook threats, fail to respond effectively, and risk further damage to sensitive data.
Common Types of Security Incidents
How Should an Information Security Incident Be Reported
- Suspicious pop-up
- Unauthorized software installation
- System waste or crash
- Unauthorized Data Access or Changes
Steps to How Should an Information Security Incident Be Reported
Step 1: Identify & Confirm
Look for signs like suspicious logins, strange emails, unauthorized software, or system crashes.
Step 2: Notify Immediately
- Contact your IT Help Desk, Security Operations Center (SOC), or Incident Response Team.
- Use approved reporting channels (portal, hotline, or secure email).
Step 3: Document the Incident
- Date & time noticed
- Who discovered it
- Systems/data affected
- Screenshots, error messages, or logs
Step 4: Contain & Escalate
- Do not attempt fixes unless trained.
- Disconnect affected devices from the network.
- Allow cybersecurity professionals to investigate.
Step 5: Post-Incident Review
- Join in the debrief session.
- Update training, policies, and detection tools based on findings.
Reporting Channels and Tools
Internal Systems
Many organizations use security portals or ticketing systems like Jira, Zendesk, or ServiceNow.
Secure Email or Messaging
Use encrypted communication when sensitive details are involved.
Hotlines or Direct Calls
Some companies prefer voice reports to respond instantly.
What Should Be Included in the Report
- Internal Portals & Ticketing Systems (ServiceNow, Jira, Splunk)
- Encrypted Messaging / Email (with multi-factor authentication)
- Dedicated Security Hotlines
- Automated Security Tools (e.g., SIEM alerts, SOAR platforms auto-log reports)
Common Mistakes to Avoid
- Waiting too long to report (“false alarms” still matter).
- Missing key details like affected systems.
- Not escalating to the right team.
- Using insecure platforms to share sensitive information.
Best Practices for Information Security Incident Be Reporting in 2025
- Don’t delay – Report immediately, even if unsure.
- Use secure channels only – Avoid social media, personal email, or messaging apps.
- Stay compliant – Follow your company’s incident response playbook.
- Train annually – Employees should practice mock reporting drills.
- Leverage automation – AI-based monitoring can pre-report suspicious activity.
Quick Incident Reporting Checklist (2025)
- Identify & validate the incident
- List ItemNotify IT/Security team immediately
- Record date, time, affected systems, and evidence
- Escalate via secure reporting channel
- Contain affected systems (if instructed)
- Attend post-incident review
Conclusion
Knowing “How Should an Information Security Incident Be Reported” is as important in 2025 as preventing one. Reporting quickly, clearly, and through official channels ensures your organization can respond effectively and stay compliant with global regulations.
Cybersecurity is everyone’s responsibility—see something, say something. A single timely report could save your organization millions and safeguard its reputation.
Facing Online Fraud? Here’s When and How to File a Cyber Crime Complaint – Learn the right time to act and the step-by-step process of reporting online fraud. Read our full guide on How to File a Cyber Crime Complaint Online in India for detailed instructions.
Rtown Technologies also offers reliable Information Security solutions to help businesses protect their data, detect threats early, and respond swiftly to cyber incidents.
FAQs
- What is the first thing I should do when I notice a security breach?
Immediately notify your organization’s IT or security team. Time is crucial. - Can I report an incident if I’m not sure it’s real?
Yes. It’s better to report and let the experts decide than risk ignoring a real threat. - Who is responsible for handling incidents?
Typically the Incident Response Team, IT department, or Chief Information Security Officer (CISO). - Can I report anonymously?
Yes. Many organizations allow anonymous reports to encourage transparency and protect employees. - What happens after I report?
The incident is logged, investigated, and contained. Then, a post-incident analysis is conducted to prevent recurrence.
